Yes, we stand behind the quality and craftsmanship of every piece we create. All LuminaCraft products come with a comprehensive warranty that protects you against manufacturing defects. We believe in building furniture that lasts, and our warranty is a testament to that commitment. The specifics of the warranty vary depending on the component:
10-Year Limited Warranty on Frames and Structure:
This covers the structural integrity of all our furniture frames. This includes the solid wood frames of our sofas, chairs, beds, and tables. We guarantee that these components will be free from defects in materials and workmanship for a period of ten years from the date of delivery. This warranty covers issues like joint failure, frame cracking, or other structural problems that arise from normal residential use.
2-Year Limited Warranty on Upholstery and Finishes:
This covers our upholstery fabrics, leathers, cushions, and wood finishes. For a period of two years, we warrant against issues such as seam separation, significant fabric fading under normal conditions, and defects in the cushion core. For wood finishes, this covers problems like peeling, cracking, or bubbling that are not the result of environmental damage or improper care.
What is not covered?
Our warranty does not cover issues that arise from normal wear and tear, such as natural softening of cushions, minor pilling of fabrics, or the development of a patina on leather. It also does not cover damage resulting from accidents, misuse, improper cleaning, or exposure to extreme environmental conditions (like direct sunlight or high humidity). For full, detailed information on coverage, limitations, and how to make a claim, please refer to our dedicated 'Warranty Information' page linked in the footer of our website.